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DolMark di Donelli Andrea
VAT number: 16257431003
Registered office in: Via Vibio Mariano, 100 - 00189 - Rome
Mobile/Whatsapp: +39 378 088 0490
The use of the Service is allowed only to adult users (over 18 years of age). Any use of the Service is also granted to users who have reached the age of sixteen exclusively after the authorization and in any case under the supervision of parents or of those who exercise their authority or protection, who will therefore assume all responsibility for the minors’ behaviours towards DolMark and third parties involved in any way.
The basic use of the Service allows the free consultation, the publication of the listings and the creation of users aimed at using the service itself.
The interaction between the users, including the purchase, the exchange of information, also through the reply form of the listing, the delivery or the payment of goods, take place exclusively between users without DolMark being part of the relationship. The user also undertakes not to make improper use of the contacts for any reason on the DolMark platform. By way of example, but not limited to, the sending of advertising, promotional material, or any other form of unauthorized or unsolicited solicitation by email or any other method of contact is prohibited.
At the time of signing up on the site, users will be required to provide their real personal data without resorting to the use of temporary email addresses or aliases (i.e. addresses associated with their email address from which it is not possible to send email but only receive them). It is expressly understood that, in the event of non-compliance with the provisions of this clause by the user, DolMark shall be considered free of the burden of providing certain assistance services to him/her, as this is unable to verify the user-email correspondence.
We are a third-party marketplace:
DolMark is a third-party marketplace that only makes the platform available: it connects buyers and sellers, without selling any type of product, without intervening on the payment flow (it only receives a percentage on the transaction defined in the Commissions section below), without having access to any user payment data. We do not assume liability for any indirect, incidental, special, exemplary or consequential damages caused in any way to any items sold or purchased, arising out of or in connection with the use of the platform, content or services.
allows all users to choose one or both of the following payment methods:
DolMark allows all users to use their PayPal Business or Premier account to purchase or accept payments for services on DolMark.
To sell on DolMark, the seller needs one of the two types of PayPal accounts mentioned above. Opening a Business account is easy and free. If you are a private seller, PayPal suggests that you enter your name and surname as a Business Name and 'Individual' as a Business Type.
payments made via PayPal, only the PayPal fee is charged on the transaction
until July 1, 2021. After this period, we charge a 2% transaction fee (for a
minimum of € 2) to address the site management costs. The seller will then pay
the DolMark fee of 2% + the PayPal fee.
PayPal fees for domestic and international purchases are publicly available for merchants in the following countries:
payments made via Stripe, a 2% fee is charged on the transaction until July 1,
2021. After this period, we charge a 4% transaction fee (for a minimum of € 2)
to address the site management costs. The seller will then only pay the 4%
DolMark fee, as the Stripe % will be deducted from the site and not from the
When listing items, you agree to comply with the following:
- include as much information as possible;
- accurately show and describe your item(s) for sale and to post as many authentic high-quality photos as possible, so buyers can have a clear understanding of what they are buying;
- point out any flaw or damage on the item;
- list authentic/licensed items you really own only;
- include fees in the price of the listing since the transaction is not modifiable anymore once accepted the payment;
- post one listing for each item;
you have read and accepted 'What you cannot do on DolMark' in point 3 of the
'How it works' section.
Refer to “How to sell on DolMark” rules in “How it works” section to get further details.
If you’re a professional/shop/retailer, you must show your return policy into the listing. Refer to the right of withdrawal below.
Based on art. 9 of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights, the consumer shall have the right to withdraw from the contract, without giving any reason, within 14 calendar days of delivery. The trader shall reimburse all payments received from the consumer, possibly including delivery costs (Article 13 of the aforementioned Directive), using the same means of payment used by the consumer for the initial transaction, unless the consumer has agreed otherwise and provided that the latter should not incur any costs as a consequence of the reimbursement. The trader is not required to reimburse the additional costs if the consumer has expressly chosen a type of delivery other than the least expensive type of standard delivery offered by the trader. Unless the trader has offered to collect the goods himself, with regard to sales contracts, the trader may withhold the reimbursement until he has received the goods back, or until the consumer has supplied evidence of having sent back the goods, whichever is the earliest. The consumer shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods (Article 14 par. 2 of Directive 2011/83/EU) and must return the goods within fourteen days from the date of communication to the professional of his decision to withdraw from the contract (paragraph 48).
However, the 14-day cooling-off period does not apply to all purchases (Article 16 Exceptions to the right of withdrawal). Among the exceptions, the following are also indicated:
- goods made to measure or clearly personalized;
- sealed audio, video or software products, such as DVDs, that you opened upon delivery;
- goods purchased by a private individual, rather than by a company
DolMark shall not sell or disclose your personal information to third parties without your explicit consent. DolMark stores and processes content on computer servers that are protected by physical as well as technological security.
The users themselves retain the right to all text, images and other content they create in the Service. The user is totally and exclusively responsible for the use of the Service (to be expressly understood concerning the functions of publication, consultation, management of the listings and the interaction between users) and is, therefore, the only guarantor and responsible for the goods and services offered through the Service as well as the correctness, completeness and lawfulness of the listings and their behaviour in the context of contact between users. The user guarantees the availability and/or ownership of the good of the listings. The user also guarantees that his listings do not infringe any copyright or industrial property right or other third party rights. In the event of a dispute by third parties regarding any listing or conduct linked to it, the user assumes full responsibility and undertakes to hold DolMark harmless and indemnified from any damage, loss or expense. The user agrees to use the listing response form for the sole purpose of making contact and exchanging information with other users regarding the listing, using appropriate language, in compliance with the law, ethics and netiquette. Furthermore, the user assumes all responsibility for any damage that may derive to his computer system from the use of the Service or to that of third parties. Users are aware that it is possible to publish within the platform only products related to the categories listed in point 13 of "What you cannot do on DolMark" of the "How it works" section. Users allow others to use the content in accordance with the nature of the service and also allow the service provider to store information and data and make changes necessary for the service or study unless otherwise agreed. DolMark has the right to remove any material as it deems necessary. Finally, it is understood that any use of robots, spiders, scraper and/or other automatic tools to access the site and/or to extrapolate the related data, content, information is expressly prohibited.
DolMark does not provide any guarantee regarding the content, completeness and correctness of the published listings. In particular, with regard to the published information, the information subsequently provided by the user, the number or quality of the results obtained through the Service, the functioning of the Service itself. In any case, DolMark reserves, at any time, the right to evaluate, approve, delete or prevent the listing at its sole discretion. It is understood that even in case of evaluation and approval of the listings (whether automatic or manual), DolMark does not give any guarantee regarding their content, completeness and correctness. DolMark is also unrelated to the negotiations that may arise from the use of the Service and, therefore, does not guarantee either their goodness or their outcome. Consequently, no request for return, compensation, repair and/or refund for any reason may be addressed to DolMark. The users themselves are responsible for their actions within the site and should evaluate the trustworthiness of other users before dealing with them. Moreover, the users themselves are also responsible for the content they sent by email to the administrators, for posting the listings on their behalf. DolMark cannot, in any case, be held responsible for damage caused to the user and/or for the incorrect, also unclear and misleading information reported in the above email.
Provision of the Service:
DolMark reserves the right to modify, suspend or interrupt, in whole or in part, the Service at any time, even without notice and without being required to indicate the reasons underlying the aforementioned actions.
The user undertakes not to falsify his identity and to comply with all the in-force provisions of the law as well as the Rules of DolMark. For this purpose, the user accepts and acknowledges having to view the aforementioned rules before posting each listing or making contact with another user via the reply form.
The user also undertakes not to use the Service for the publication, communication, exchange of illegal, vulgar, obscene, libellous, defamatory, offensive to current morality, or, in any case, harmful to the rights of others or messages inciting hatred, and racial or religious discrimination. Furthermore, the user undertakes not to use the Service in such a way as to violate the intellectual or industrial property rights of DolMark or third parties.
Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify DolMark of any unauthorized use of your password or any breach of security. You also agree that DolMark cannot and shall not be liable for any loss or damage arising from your failure to keep your password secure.
The user acknowledges and accepts the possibility that the DolMark team may post his listings on Facebook groups, to promote the site and user's listings. Therefore, the user agrees that the DolMark team may use his listings content (photos, description, price) to post them with the correct information, also undertaking to indemnify and hold harmless DolMark from any liability and/or request. If contacted by a buyer, DolMark will address him to the seller user on the platform to complete the purchase.
DolMark prohibits the use of software/applications/cd sites aggregators and/or third parties, not expressly and previously authorized, of any content relating to the Service. Any violation of the aforementioned prohibition may be prosecuted by law.
DolMark has the right to remove any users from its platform and terminate their right of use of the service without any specific reason and without being liable for compensation.
These conditions may be subject to change. In the event of substantial changes, DolMark will notify the user by publishing them on its pages or by email or other means of communication.
Last updated: May 06, 2021
Information pursuant to EU Regulation 2016/679 ("GDPR")
Personal details are collected to make communication and use of the service possible. Details can be used for communication between service providers and users and also for direct communication between users. Some personal details are visible on the profile page of the user, but those details are voluntary (except name).
We also use your data to ensure a better service and implement it through the following treatments:
- support via the "Contact Us" button
- analysis of data in aggregate form
- listing review, content moderation or removal, fraud prevention
- activities of an administrative, financial or accounting nature, such as those relating to the purchase of optional paid services and any credit recovery
- detection of your current (approximate) location to facilitate the use of some functions of the service, such as displaying of listings from users close to you
- market research, optional surveys and surveys of the degree of user satisfaction
The following information may be stored in the register:
- Personal details: Name, email address, phone number, street address
- Account details: username, password (stored in encrypted format)
- The description text that the user may write about him/herself
- The comments, offers and requests the user has posted to the service
- The given and received feedback and badges
- Statistical data about service usage, e.g. number times the user has logged in
Regular sources of information
Personal details are given by the user on registration to the service or when using it later.
Regular handovers of the information
Information may be stored to a server that may be located inside or outside of the EU and the European Economic Area.
Register protection principles
The information is securely stored on computers. The access to the information is restricted with passwords and physical access to the computers is restricted by the server hosting company (refer to Data Controller).
Is the provision of data mandatory?
The provision of personal data is mandatory only for the processing necessary for the services delivery offered by DolMark (any refusal for the purpose of providing the service - Use of personal data (purpose of registration) - makes it impossible to use the service itself); it is optional for promotional purposes and any refusal to give consent has no negative consequences on the service delivery offered within the website www.dolmark.net and related applications.
info (at) sharetribe.com
Kirjurinkuja 3 F 46 02600 Espoo
antti.virolainen (at) sharetribe.com
We only use data processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the relevant data protection laws, including ensuring the protection of the rights of the data subject.
You can, at any time, view your data and information provided in your private area. Log into your account and click the "Settings" section.
Remember that you can revoke the consents you have provided at any time by accessing your reserved area and removing the relative flag.
Any natural person who uses our service can:
- At any given time has the right to receive information about the personal data we are processing about him/her, where the data is collected from, what we are using them for, methods of treatment and, if present, to obtain access to the personal data and information referred to Article 15 of the GDPR
- request for updating, correction, integration, cancellation, restriction of data processing if one of the conditions provided for in Article 18 of the GDPR is met, transformation into anonymous form or blocking of personal data, processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected and/or subsequently processed
- object, in whole or in part, for legitimate reasons and in accordance with the law, to the processing of data, even if pertinent to the purpose of the collection and to the processing of personal data provided for the purposes of commercial information or the sending of advertising material or direct sales or for carrying out market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the withdrawal.
- receive their personal data, processed on the basis of a contract or the consent of the interested party, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and to transmit them to another data controller without hindrance
- lodge a complaint with the Guarantor Authority for the protection of personal data
We remind you that for any questions or requests relating to your personal data and respect for your privacy, you can write to email@example.com
Data is collected by the subjects indicated in the Data Controller paragraph, according to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (Article 32) for their processing using IT tools, manual and automated and with logic strictly related to the purposes indicated in the Cookies and, in any case, to guarantee the security and confidentiality of the data.
Retention of Data
DolMark will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
We use third-party services for payment processing (PayPal and Stripe).
We will not store or collect your payment card
details, your login data or your IBAN. That information is provided directly to our third-party payment processors
whose use of your personal information is governed by their applicable privacy
policy. These payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of payment information.
If you delete your account, your personal information (name, phone number, address, email, profile photo, etc.) will be permanently deleted and cannot be recovered. All the listings you have created will be removed.
Information where other members are involved (conversations with other people, transactions you've made, reviews you've given to others, etc.) won't be removed when you delete your account. However, your name will no longer be displayed next to this information.
The Contact function is respectively aimed at an immediate communication between DolMark users, who interact with each other exclusively for the purchase and sale of their goods.
We may verify the content of messages to moderate them for security purposes and to safeguard DolMark's netiquette and editorial rules.
For the usage of DolMark Services it is necessary that the Operator identifies the users’ current location. This allows DolMark to show listings located close to the user and is also used when sellers publish their advertisements to indicate the place where the item is located. In order to avoid the identification of a user’s actual exact location, an approximate location of the seller is shown in the published listings.
The processing of such data takes place solely for the purpose of responding to requests sent by users and for the purpose of developing and improving the service pursuant to the previous point "Use of personal data (purpose of registration)".